I hold an associate degree in computer technology from the Franciscan College of the Immaculate Conception in Baybay City, Leyte. Proficient in Microsoft Office tools such as PowerPoint, Excel, and Word, I bring three years of invaluable experience from high-volume call centers in Telco accounts including Teleperformance, Tech Mahindra, and Accenture.
During my tenure, I honed my skills in addressing customer inquiries and providing effective solutions, demonstrating a passion for technical support. As someone who thrives in remote work environments, I am fully equipped and prepared to contribute remotely at any time.
My strength lies in effective communication and understanding people's needs and desires, qualities I leverage to excel as a Customer Service Representative. I pride myself on my promptness, honesty, and unwavering commitment to meeting deadlines, making me a valuable addition to any team.